Lifetime Warranty Policy

At OQESSA, we believe every piece we create should be made to last. Our products are designed with quality, craftsmanship, and durability in mind, which is why we offer a Lifetime Durability Warranty on your OQESSA Aztec Death Whistle.

We stand behind the quality of our products and want you to enjoy your whistle with complete confidence.

What Our Lifetime Warranty Covers

Our Lifetime Durability Warranty covers manufacturing defects and issues caused by the materials or craftsmanship of your OQESSA Aztec Death Whistle.

This includes:

  • Structural defects caused during manufacturing

  • Cracks or breakage resulting from a material or workmanship issue

  • Functional problems that prevent the whistle from working properly due to a manufacturing defect

If your whistle experiences a covered issue, we will provide a replacement or suitable solution.

What Our Lifetime Warranty Does Not Cover

Our warranty does not cover damage caused by:

  • Accidental drops, impacts, or excessive force

  • Misuse, improper handling, or incorrect care

  • Modifications or alterations made to the product

  • Exposure to extreme conditions, chemicals, or improper storage

  • Normal wear and tear from regular use

  • Lost or stolen products

How To Make A Warranty Claim

To request a warranty claim, please contact our customer support team and provide:

  • Your order number

  • A description of the issue

  • Photos or videos showing the damage or problem

Our team will review your claim and determine the best solution.

Replacement Process

If your warranty claim is approved, OQESSA will replace your product or provide an appropriate resolution.

Depending on the circumstances of the claim, shipping fees may apply.

Our Commitment

At OQESSA, we are committed to creating products that are built to be enjoyed for years to come. Our Lifetime Durability Warranty is our promise that we will stand behind the quality and craftsmanship of your purchase.

Thank you for choosing OQESSA.